Consulting Services

Defining the right solution requires proper research and analysis. At Champion Workflow Systems, we pride ourselves on “doing our homework” before proposing any solution. Use the links below for a detailed overview on our approach to a consulting assignment.

Operations Analysis Study In order to perform an accurate business and technical analysis for a business system application, both existing paper-based workflow and computer-based information must be understood thoroughly. Only then do we determine the technical specifications of the required system, savings that will be achieved through the implementation of an imaging or workflow system and the potential additional savings that will result from redesigned workflow and streamlined paperwork processes. Understanding Current Workflow We develop a thorough understanding of the current workflow, beginning with the arrival of the paper in the mailroom through its processing stations, followed by storage and, finally, retrieval that results in records retention requests. To fully understand the paper process, we sometimes develop document flowcharts. These flowcharts may be time-consuming, but they will become important tools in the final system design and will establish our complete understanding of the business processes. Designing a Plan Designing a plan to address the business problem — whether to re-engineer a particular function or to create an entire future strategy — requires more than just an understanding of the available technical processes. While we consider both technology solutions and the business problem, we keep the business processes as the main focus. Almost anything is possible in technology today. The key is applying the right solution for the given business problem. Methodology Very detailed questionnaires are prepared to capture all relevant quantitative data and non-parametric information. High-level questionnaires include such topics as: General Business Environment Corporate level Divisional and/or departmental level Documents Descriptions Paper/Microform Producers & Users Procedures Indexing methodologies Volumes Retention requirements Document Transactions Types Associated document flows Required programs/systems Affected organizations/individuals Active Document Storage & Retrieval Location File organization Retrieval procedures Retrieval statistics Microforms & COM Form type(s) Processing Volume statistics Indexing methodologies Accessing characteristics Associated Computer Systems Mainframes Mid-range LANs / WANs Workstations Software Network Infrastructure and Capacity Backfile Storage & Retrieval Statistics Location Legal/Policy issues Storage migration & destruction procedures Retrieval statistics & characteristics Cost Analysis Fixed and variable Historical Projected Applications Assessments We analyze information gathered in Steps 1-4. We identify what is working and where improvements will directly impact productivity and enhance your bottom line. Specifically, we look at ways to apply the following imaging technology components: File Folder System Components Indexing Data Base Interaction Archival Requirements Workflow Transaction Processing System Components OCR/ICR Intelligent Software Forms Recognition EDI Templates/drop-out Hardware System Components Near Line Optical Storage IOn Line Disk Storage Storage Management Sub-System Scanning Sub-System Workstation Hardware Specifications Results We perform a thorough operations and business process analysis of the information gathered. We structure the results of our analysis into Findings of Fact, Observations and Recommendations. Our recommendations include specific hardware and software, integration requirements, training, documentation, backfile conversion, and cost justification. The client can be confident that they are receiving a system tailored to their precise requirements. If you'd like to arrange for a no-obligation meeting to discuss your particular requirements, give us a call at (800) WORK-911, or contact us online ... one of our staff will respond to your inquiry promptly.